Why DotActiv's Retail Business Intelligence Services?

Get objective and insightful answers to the most important questions you have about your business. Our retail business intelligence services will uncover powerful insights in your data so that you can make better-informed decisions.




What you get?

Our consultants will offer you in-depth insights into your business to help you make better decisions around clustering, assortment planning, space planning, merchandising planning, inventory management, retail marketing and more.

We provide you with these insights in the form of dynamic data visualisations and dashboards, all created with the objective of answering specific questions you have or should be asking about your retail business.

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We used an efficient methodology for uncovering insights in your data to answer critical questions posed by your business. The methodology is supported by our business intelligence software, unique understanding of category management and in-depth retail data expertise. The process is as follows:


Client Brief

We meet with you to determine the critical business questions you need answering through data analysis and reporting. During this meeting, we will discuss and confirm the data sources that you’d like us to use.

If you are not sure what questions you should be asking we will make suggestions. We will also discuss any high-level reporting specifications as well as the expected output. Throughout this meeting, our consultants will provide you with guidance where required.


Preliminary Plan

The next step is to meet again and confirm the suitability of the data you provided. We will present all provisional reports and data visualisations built based on the high-level reporting specifications that were chosen during the initial meeting.

The objective of this meeting is to receive feedback, ensure we are aligned with your needs and that the format answers your questions. If you want us to make changes, we will discuss and confirm them. 


Insights Delivery and Presentation

The last step is to deliver the insights we gathered from your data through an interactive dashboard, answering the questions you asked during the initial client brief in detail.

This report is fully customisable to your business needs.

During this final meeting, we will also provide you with any reporting files so that you can share them with your colleagues and anyone else who has access to DotActiv.

Business Intelligence Services

Talented People

DotActiv data analysts are helpful and easy to work with. Certified through DotActiv Academy, that means you can be confident that you are dealing with a subject matter expert. 

Our partnerships with local universities and a strong focus on recruitment mean our data analysts typically have at least a Consumer Science Degree. Many of our staff also have Honours or Masters degrees.

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Powerful Software

Our retail business intelligence services are supported by our proprietary category management software. The software allows us to connect to and report on multiple data sources, build custom dashboards with interactive and visual analytics, and create actionable category reviews to understand the performance of your retail stores.

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Convenient Format

Meetings are held through Google Meet’s Video Conferencing. Other communication methods include email, phone calls and Google’s instant chat. All outputs are subject to senior IT oversight to ensure accurate and effective outputs which are based on best practices. When clients prefer for a DotActiv data analyst to be based on-site, that can be arranged.