Support Options



Search PowerBase

Available in 10 languages, PowerBase includes short and concise answers to everything you need to know about making the most of DotActiv’s products and services. 


Ask the Community

Join debates. Post questions. Connect with like-minded professionals. The new DotActiv Academy is a community with learning at its core. And it’s free to register an account.


Contact Support

Looking for support over and above the videos and user guides? Login to Activ8, create a support ticket and one of our customer success consultants will contact you.






Why We Created The DotActiv PowerBase

We created DotActiv PowerBase to share knowledge with the world so that anyone who is inspired to do great work with DotActiv’s products and services is empowered to do so without any holdups. PowerBase is the official DotActiv knowledgebase where you can search for quick answers to specific questions you have about how to make the most of DotActiv products and services.



Learn Every Aspect of Your DotActiv Software

Now you can learn every aspect of your DotActiv Software with DotActiv Academy. You can also certify the knowledge you've gained and earned. All license holders get access.




Want More Support Options?

If you need more support over and above videos and user guides please choose from the options below and one of our customer success consultants will assist you as soon as possible:



Create a Support Ticket

Interact with our support team using your own support portal. Login to Activ8 and create a support ticket and one of our customer success consultants will be assigned to your case. 


How Are We Doing?

By sharing your feedback, you're helping us understand what matters most to you which means we can focus our efforts and provide a better experience. It won't take you more than a minute or two.