DotActiv category management software user support

Welcome to DotActiv's 24 Hour Customer Support

Our support services are here to help you get the most from your DotActiv category management software. Support is available 24 Hours a day from Monday to Friday.

Go to DotActiv Academy

Learn Every Aspect of Your DotActiv Software 

Now you can learn every aspect of your DotActiv Software with DotActiv Academy. You can also certify the knowledge you've gained and earned. All license holders of get access. Not a customer yet but thinking of becoming one? Fill in this form to get temporary access to DotActiv Academy

DotActiv Enterprise Academy Dashboard 


Go to DotActiv Academy

Want More Support Options?

If you need more support over and above videos and user guides please choose from the options below and our team will assist you as soon as possible:
Create a Support Ticket

Interact with our support team using your own support portal. Login to Activ8 and create a support ticket and one of our technical support staff will be assigned to your case. 

Customer Login
How Are We Doing?

By sharing your feedback, you're helping us understand what matters most to you which means we can focus our efforts and provide a better experience. It wont take you more than a minute or two.

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DotActiv category management software user support

Looking For Some Inspiration? Download Our Latest Category Management Ebooks:

planogram ebook

We put some handy tips and guidelines together to help you create planograms that will improve both in-store performance and customer experience.


merchandising ebook

Learn about 6 merchandising strategies that will improve the performance of your stores. In this Ebook you will get an introduction to merchandising and you will also learn about the relationship between merchandising and sales. 

or take a look at our latest blogs: