DOTACTIV
WE EMPOWER YOU TO GET THE MOST VALUE FROM OUR INNOVATIVE SOFTWARE
PROACTIVE CUSTOMER SUCCESS CONSULTANT
Acting as a trusted advisor and category management coach, our customer success consultant will be your voice within DotActiv, manage your day-to-day software needs, and proactively identify any opportunities where you can grow your business.
Your customer success consultant will manage your day-to-day category management needs and ensure that you have everything you need to succeed.
Read MoreThanks to in-depth training provided by us and the DotActiv Academy, you’ll gain all the knowledge you need to get the most out of DotActiv software.
Read MoreWorking alongside you, we will assist you to identify any opportunities that can help you to grow and improve your retail business.
Read MoreOver and above managing your day-to-day needs, your dedicated customer success consultant will host monthly check-ins to discuss any known issues and solutions.
Read More24-HOUR TECHNICAL SUPPORT
COMPLIMENTARY PLANOGRAM DEVELOPMENT SERVICE
We’ll understand your planogramming needs and determine opportunities to improve the product layout and space allocations for your category.
We’ll build a ready-for-implementation planogram, complete with data. It includes a set of insight reports for both your head office and in-store use.
We’ll deliver a revised and optimised planogram. We’ll also outline what financial and practical benefits you can expect from a wider planogram rollout.
You’ll get an in-depth understanding of the best and worst-performing products in the category. We’ll also unpack you our planogram generation process
BOOK YOUR CUSTOM EXPLORATORY CONSULTATION
After booking your free online exploratory consultation, you can expect us to research and evaluate your unique context. We’ll create a personalised agenda to match your business’ interests, goals and context.
We’ll reach out to you before your consultation to share your personalised agenda. You’re welcome to request any changes or additional points.
We’ll consult with our internal experts to curate and customise conversation points, content, and the presentation so that it’s in line with your personalised agenda. Depending on the outcome of our consultation, we’ll schedule a separate custom advisory consultation to share our proposed recommendations with you.
DON’T HAVE THE AVAILABLE RESOURCES? LEVERAGE OUR CATEGORY MANAGEMENT SERVICES TO ACHIEVE YOUR OBJECTIVES
With DotActiv’s category management services, you’ll get data-driven category optimisation deployed at record speed through unparalleled expertise and leading software.