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4 Reasons Why Brand Switching Happens (And How To Fight It)
It’s a widely-held belief that winning new customers costs you more than it does to keep ...
Here’s Why Clienteling is Far More Important Than You Think
Let us ask you this: What do you think your customers expect from you when they enter ...
5 Factors That Can Influence Consumer Behaviour
There is the argument that says consumer behaviour is nothing more than the study of how ...
3 Practical Customer Orientation Tactics You Can Implement Today
If you want your retail business to be a success (and make you money), you should aim to ...
3 Ways Your Store Can Live Up to Customer Expectations
Living up to customer expectations can prove to be a heavy load for any retailer to bear. ...
[Infographic] Understanding the different types of shoppers
No two customers that enter your stores are alike. That’s even if they’re looking for the ...
Why Good Product Knowledge is Crucial to Your Store’s Success
Good product knowledge. For any retailer, it’s the foundation on which your products are ...
[Free Ebook] Ultimate Guide to Taking Proper Care Of Your Shoppers
Between the months of June and July, we dedicated ourselves to understanding shoppers and ...
4 Tactics Which Put Your Shoppers First
If you don’t put your shoppers first in everything you do as a store, you might as well ...
5 Things That Make Your Shoppers Completely Furious
There are few things worse for you as a retailer than an angry shopper who is intent on ...